🔐 MASOLEI STUDIO – PRIVACY POLICY

Masolei Studio website is owned by Masolei Studio, which is the data controller of your personal data.

We have adopted this Privacy Policy, which explains how we process the information collected by Masolei Studio and why we must collect certain personal data about you. Please read this Privacy Policy carefully before using the Masolei Studio website.

We care about your personal data and are committed to guaranteeing its confidentiality and security.

1. Personal Information We Collect

When you visit the Masolei Studio website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the site, we collect information about:

• the individual web pages or products you view

• what websites or search terms referred you to the site

• how you interact with the site

We refer to this automatically collected information as “Device Information.”

We may also collect the personal data you voluntarily provide to us, including but not limited to:

• Name and surname

• Email address

• Billing address and country

• Payment-related information (processed via secure third-party providers)

• Any information you choose to submit through forms (e.g., newsletter sign-up, contact form, Kids Portal access, or product purchases)

This information is collected so we can:

• fulfill a purchase or donation

• deliver digital products and resources

• provide access to members-only or kids’ content areas

• communicate with you and respond to inquiries

2. Why We Process Your Data

Our top priority is customer data security, and as such, we process only minimal user data — only as much as is absolutely necessary to maintain the website and deliver our services.

We process your data in order to:

• operate and maintain the Masolei Studio website

• provide you with the products, services, and digital downloads you purchase

• send you emails if you subscribe to our newsletter or mailing list (such as updates, offers, and new resources)

• manage your account or access to special areas (such as Kids Portal or downloadable content)

• respond to your questions and support requests

• analyze how our website is used so we can improve content, usability, and performance

• comply with legal obligations (for example, tax or accounting requirements)

Information collected automatically is used primarily to identify potential cases of abuse and to create statistical information regarding website usage. This statistical information is not used in a way that would identify any particular user.

You can visit the website without telling us who you are or revealing personal information that could identify you as a specific individual. However, to use some of the website’s features (such as purchasing a product, receiving our newsletter, or sending a message through a form), you may need to provide personal data such as your email, first name, last name, city of residence, or telephone number.

You can choose not to provide personal data, but then you may not be able to use certain features (for example, you may not be able to receive our newsletter or download digital products).

Users who are uncertain about what information is mandatory are welcome to contact us via heal@masoleistudio.com.

3. Children’s Privacy

Masolei Studio creates content that may be enjoyed by children and families. However, we do not knowingly collect personal information from children under the age of 13.

• Any purchases, account creation, or form submissions must be completed by a parent or legal guardian.

• Parents and guardians are responsible for supervising children’s use of this website and any digital materials.

If you believe that a child under 13 has provided us with personal information, please contact us at heal@masoleistudio.com, and we will delete that information as quickly as possible.

4. Your Rights (Especially for European Residents)

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

If you would like to exercise these rights, please contact us using the contact information below.

Additionally, if you are a European resident, we process your information:

• to fulfill contracts we might have with you (for example, if you make an order through the site), or

• to pursue our legitimate business interests as described above.

Please note that your information might be transferred outside of Europe, including to Canada and the United States.

5. Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices.

We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

6. Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, use, modification, or disclosure.

However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that:

• there are security and privacy limitations of the Internet which are beyond our control

• the security, integrity, and privacy of any and all information and data exchanged between you and our website cannot be guaranteed

7. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to:

• protect our rights

• protect your safety or the safety of others

• investigate fraud

• respond to a government request

8. Contact Information

If you would like to understand more about this Policy or wish to contact us regarding your personal information and your rights, you may send an email to:

📩 heal@masoleistudio.com or you may use the following form: Contact Us